All Posts
|
0 Min Read
|

Optimizing workforce allocation

In this post, we’re diving into the very tactical workforce management needs of frontline leaders.

Table of Contents
    This is some text inside of a div block.

    We focus on making it easier for industrial businesses to put the right people with the right skills working on the right job at the right time. In this post, we’re diving into the very tactical needs of leaders on the frontlines — supervisors, foremen, captains, shift/cell/zone/area leads, etc.

    Challenge

    Many industrial companies face the difficult challenge of forecasting how quickly end-market demand will ramp back up (think: business and personal airline travel, new car sales, etc.). As a result, it is difficult to know how many workers they need, which workers they need, when they need them, and then which workers are available. Now layer on the fact that daycares and schools may not reopen as planned (i.e., kids are still home), some workers have underlying health conditions, many companies have rolling furloughs where different workers are out different days of the week, or that frontline leaders that keep track of who knows how to do what — in their heads or on spreadsheets on their desktops — may no longer be with the business. All of these factors taken together are making it extremely difficult for businesses to know who can/should work on what when. It’s a very dynamic situation.

    Solution

    Plain and simple, it’s imperative that frontline leaders have real-time visibility into 1) who is on-site and 2) what skills they have. Without these real-time data points, it’s difficult to make operational decisions. In an ideal world, frontline leaders would get an email at the start of every shift with a skills matrix that is scoped down to their team/shift/cell/zone/area, showing coverage gaps based on who has clocked-in that shift, filtered for what work needs to be done that day (i.e., work-in-progress, aka WIP). It’s an optimization problem that can be visualized in real-time with the right data in place:

    Sample Report of At Risk Coverage Map

    Now imagine if there was a gap that needed to get elevated… in response, the frontline leader should be able to easily drill-down to see who else is cross-trained but possibly working in a different area or who may be off-premise (i.e., on a different shift).

    Cost Savings

    • Improve resource allocation and shift planning, as ensuring coverage reduces the cost of poor quality (COPQ)
    • Give supervisors critical time back pre-shift

    Conclusion

    Arming frontline leaders with accurate skill data can significantly improve agility and save costs, especially in volatile environments. Just as important, it’s one less item for them to troubleshoot and gives critical time back to focus on higher-impact initiatives.


    Related posts

    |
    May 27, 2025

    Investing in Worker Health Drives Innovation During and Post-COVID

    Through investments in managing employee health such as adopting new technologies and implementing new workflows, manufacturers can work through the recovery and help ensure long-term growth and success.

    This is some text inside of a div block.
    Read More
    |
    May 27, 2025

    Interview with Covalent's Customer Leader, Michael Wolczik

    Michael Wolczik is the Vice President of Customer at Covalent, where he leads the success, support, and services organization to ensure that customers are receiving the full value of Covalent. With over a decade of customer success leadership experience in enterprise software, he has spent the past four years building partnerships with Fortune 500 industrial companies.

    This is some text inside of a div block.
    Read More

    For updates and relevant market news, sign up for our newsletter below!

    We send out a monthly newsletter containing all of our latest posts, studies, interviews and relevant news in our ecosystem. We promise we won't spam you and it's easy to unsubscribe if you do not want to receive the next month's email.

    Thank you! Your submission has been received!
    Oops! Something went wrong while submitting the form.
    Successfully submitted

    Thank you for joining our newsletter!
    We'll now keep you up to speed!